Got an error 0x803dd013 on onenote android app.

Copper Contributor

Hi friends,


On Onenote android app I type Thai language as always but today the app fail

to display Thai character. It's show like lines and lines of rectangle symbols mixed with unreadable alphabet.

So I uninstalled an reinstalled the app and restart my phone again and again just to find thing getting worse.  The app fail to start. Can't open anything.

It say something went wrong with the error code 0x803dd013


Microsoft support via chat fail to help me and tell me to ask the community. 

Could you please give some advices.



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