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Error preventing me from accessing my notebooks.

bweiss5421
Copper Contributor

‎Nov 30 2019 04:57 AM - edited ‎Nov 30 2019 04:57 AM

‎Nov 30 2019 04:57 AM - edited ‎Nov 30 2019 04:57 AM

Error preventing me from accessing my notebooks.

When I navigate to onenote.com or use my Windows 10 "OneNote" app, I get an error that prevents me from opening my notebooks.

 

OneNote.com and OneNote App

onenote.com.png

onenote.app.png

 

Let me know if there is anymore information you need me to provide.  This has been going on for at least a month now.

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Kelly_Edinger

‎Dec 03 2019 10:52 AM

‎Dec 03 2019 10:52 AM

Re: Error preventing me from accessing my notebooks.

Hi @bweiss5421 - where are the notebooks stored? Can you go to that location and hit enter from there?

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