Downgrade users from Office 365 Pro Plus to Office 365 Business apps

Copper Contributor

Hey All,

We have a client who's currently licensed for Office 365 Pro Plus under a discontinued Small Business license and is now moving to the Business Premium plan although the Office subscription changes from Pro Plus to Business.

What's involved in migrating the client? Will Office just reconfigure itself and remove all unlicensed products or is it an entire uninstall/install?



2 Replies

If I remember correctly, those are two different SKUs, so you will have to install the correct version (either from the portal or via the ODT/GPO/SCCM)

Unfortunately it's an uninstall and re install job