Updating a Profile Picture won't save.

Steel Contributor



We have a few accounts that don't have a profile picture and are just showing the Initials in the colored circle.  I went into the Admin portal and found one of the users to manually upload a photo for them.  After uploading the photo, I can click onto a different user and then click back onto the one I was editing and I see the photo I uploaded.  However, if I refresh the page and then go find the user, they no longer have the photo and are back to just their initials.


Is there some other way I can upload a photo for an account and have it stay?  Also, once I upload a picture for someone, will that eventually be their photo in everything from Outlook to Teams to anything else that's an Office 365 program?



2 Replies

Bump for any help...

@Mike Boehm did you get a fix for this?