Unable to assign this license

[AlexanderHolmeset]

When for example trying to remove the Skype for Business plan, i always get this error:

Same with for example exchange, but for some reason there is no error when doing the same with Yammer.

Any idea?  When trying to manualy remnove exhange from a user in the webportal, i have to remove the LockBox service first.

function disable_skype {

    $users = Get-MsolUser | Where-Object {$_.isLicensed -eq $true}

foreach ($user in $users)

{

    Write-Host "Checking " $user.UserPrincipalName -foregroundcolor "Cyan"

    $CurrentSku = $user.Licenses.Accountskuid

            #If more than one SKU, Have to check them all!

            if ($currentSku.count -gt 1)

            {

                Write-Host $user.UserPrincipalName "Has Multiple SKU Assigned. Checking all of them" -foregroundcolor "White"

                for($i = 0; $i -lt $currentSku.count; $i++)

                {

                    #Loop trough Each SKU to see if one of their services has the word MCOSTANDARD inside

                    if($user.Licenses[$i].ServiceStatus.ServicePlan.ServiceName -like "*MCOSTANDARD*" )

                        {

                        Write-host $user.Licenses[$i].AccountSkuid "has Skype for Business Online. Will Disable" -foregroundcolor "Yellow"

                        $NewSkU = New-MsolLicenseOptions -AccountSkuId $user.Licenses[$i].AccountSkuid -DisabledPlans MCOSTANDARD

                        Set-MsolUserLicense -UserPrincipalName $user.UserPrincipalName -LicenseOptions $NewSkU

                        Write-Host "Skype for Business disabled for " $user.UserPrincipalName " On SKU " $user.Licenses[$i].AccountSkuid -foregroundcolor "Green"

                        }

                    else

                        {

                        Write-host $user.Licenses[$i].AccountSkuid " doesn't have Skype for Business Online. Skip" -foregroundcolor "Magenta"

                        }

                }

            }

            else

            {

                $NewSkU = New-MsolLicenseOptions -AccountSkuId $CurrentSku -DisabledPlans MCOSTANDARD

                Set-MsolUserLicense -UserPrincipalName $user.UserPrincipalName -LicenseOptions $NewSkU

                Write-Host "Skype for Business Online disabled for " $user.UserPrincipalName -foregroundcolor "Green"

            }

}

}

[#2]

Looks OK to me, but havent run the actual code. I suspect the LicenseOptions variable is somehow broken. What happens if you flip the SfB service for that user by just running the relevant cmdlets outside of the script?

[#3]

What sound strange to me is what you say about having to disable the lockbox service first in order to remove a EXO license for an existing user

[#4]

I dont understand it myself, strange. 
Could it be that its a free/trial account? Anyone else testet to run this code in a test enviroment?

Tried to run it for only one user also, same problem.

[#5]

Dvelve also had to be disabled to disable Exchange in the webportal.

"To assign a lisens that contains Customer Lockboxm you must also assign one of the following services: Exchange Online"

This was the message i got when trying to disable Exchange on a user.

Starting to think this could be a bug?

[#6 · Accepted solution]

I think your problem is with the other SfB related services:

[11:47:13][O365]# (Get-MsolAccountSku | ? {$_.AccountSkuId -eq "MOD789510:ENTERPRISEPREMIUM"}).ServiceStatus | ? {$_.ServicePlan.ServiceName -like "MCO*"}

ServicePlan ProvisioningStatus
----------- ------------------
MCOEV       Success
MCOMEETADV  Success
MCOSTANDARD Success

So if you only disable MCOSTANDARD, you get the error. To disable it properly, you need to disable them all:

[11:48:10][O365]# Set-MsolUserLicense -UserPrincipalName LidiaH@MOD789510.onmicrosoft.com -LicenseOptions $newplan
[11:48:14][O365]# (Get-MsolUser -UserPrincipalName LidiaH@MOD789510.onmicrosoft.com).licenses.servicestatus

ServicePlan                 ProvisioningStatus
-----------                 ------------------
Deskless                    Success

LOCKBOX_ENTERPRISE          Success
EXCHANGE_ANALYTICS          Success
MCOEV                       Disabled
MCOMEETADV                  Disabled
MCOSTANDARD                 Disabled
EXCHANGE_S_ENTERPRISE       Success
SHAREPOINTENTERPRISE        PendingInput
SHAREPOINTWAC               PendingInput

[#7]

Whoops, forgot the serviceplan I used:

$newplan = New-MsolLicenseOptions -AccountSkuId "MOD789510:ENTERPRISEPREMIUM" -DisabledPlans "MCOSTANDARD","MCOEV","MCOMEETADV"

[#8]

Thanks, that did the trick.

Found that these was needed to disable Exchange:

"EXCHANGE_ANALYTICS","EXCHANGE_S_ENTERPRISE","LOCKBOX_ENTERPRISE"

Found that these was needed to disable SharePoint:

"SHAREPOINTENTERPRISE","SHAREPOINTWAC"