Stuck on "More Information Required" - Office365

Copper Contributor

I have an Office365 professional account that I recently purchased with my domain on GoDaddy a couple of days ago 


When I log in I get stuck on the "More Information Required" screen without any skip button - occurs on Mac, iPad and iPhone on Safari, Chrome, Authenticator and the Outlook app on Mac and iOS


I've cleared the cache and tried reloading and restarting all my apps - all to no avail 




2 Replies



Are you able to login Admin Center or it was supported by Microsoft or GoDaddy?

@Kidd_Ip Admin centre was controlled by GoDaddy