Outlook Desktop (windows) usage not showing in Usage Report!

[derek1930]

I have an M365 E3 license and use Outlook Desktop (new) on windows.

However, in the m365 admin portal, it says i dont use outlook (desktop) but only outlook (web).

This is a problem when we try to decide which users need an M365 license that includes desktop usage!

[#2]

@derek1930 

See whether this can help:

You currently have not been assigned an office license that includes the Office desktop apps - Micro...

[#3]

@Kidd_Ip 

I have an E3 assigned so this should not be the issue