Mar 01 2020
01:46 PM
- last edited on
Feb 07 2023
07:59 PM
by
TechCommunityAP
Mar 01 2020
01:46 PM
- last edited on
Feb 07 2023
07:59 PM
by
TechCommunityAP
I have an O365 business account. I was happily logged in to my admin centre portal until I helped a friend out to show them how to manage aliases and domains by logging in to their admin centre portal.
I can log in to my O365 account as normal but since I logged in to my friends admin account I am not able to log out, despite doing the usual - click top right hand corner and select 'Log Out' - it says it has logged out but every time I select Admin in my O365 space it goes back to my friends Admin centre portal.
How can I stop this from happening and log in to my Admin Centre Portal?
Mar 01 2020 05:56 PM - edited Mar 01 2020 06:01 PM
Check your personal account on Windows and check if in Access work/school tab your's friend account might have been linked/connected. I had similar issue with trying to login into my azure devops account, it was automatically connecting through my second account even in InPrivate/Incognito session.
Mar 01 2020 11:44 PM
@orchee thanks for your reply. I think I am going mad. I can't find what you describe. Can you send a screen grab?
Mar 02 2020 12:52 PM
@orchee you're getting to get fed up of me. sorry about this but I can't find the page you sent me on your previous message. Would you mind giving me a step by step how you got there please.
Mar 02 2020 01:08 PM
@orchee I've just logged in on my phone and admin is linked correctly. what am I missing when using my Mac?
Mar 02 2020 01:09 PM
@TESIT Not a problem. You open Windows Settings and click account
and then you click on Access Work School Account on the left menu as I've mentioned in the previous post.
Mar 02 2020 01:16 PM - edited Mar 02 2020 01:17 PM
@TESIT Ok, which browser are you using on Mac?
Mar 03 2020 01:24 AM
@orchee I'm using Safarion my Mac. I have just logged in on my works laptop (windows) and it's worked fine... def only pointing at Mac being the problem (and me HAHA)
Mar 04 2020 06:19 AM
@TESITyou can try to go to your Safari settings and check if the credentials have been saved for your friend's account.
And use this link to force sign out:
https://login.microsoftonline.com/logout.srf