Aug 19 2019
- last edited on
Feb 07 2023
I've got my help desk people assigned to role 'User management administrator'. But when then try to do a 'delete' user in the admin portal, or try to access their OneDrive to reassign it to a manager (or just look to see if they've used it), they get an 'error accessing user...' I can do it as global. I've read all the descriptions and I can't figure out which roles I really need.
I want them to be able to offboard a user - reset their password - delete them from online directory which prompts them to remove licensing/redirect their onedrive to their manager.....
What am I missing?
Aug 20 2019 12:18 AMSolution
The User management admin role doesn't grant any permissions in SPO, thus it cannot do the "reassign" action. Try assigning the SPO admin role as well, or just have them delete the user without triggering this action.
Aug 20 2019 09:01 AM