Intune's Remote Help App on SQ3 ARM (Surface Pro 9 5G)

Brass Contributor

Our company uses Intune's Remote Help app. It's excellent. However, Intune's Remote Help app does not yet work on Microsoft's SQ3 ARM (Surface Pro 9 5G) devices. Neither does it work on Windows' Quick Assist app. 


Does anyone know an approximate date Microsoft intends on rolling support for these? We really like the new (Surface Pro 9 5G) but since Remote Help doesn't work on SQ3 ARM based devices, it does not make sense to purchase more of these devices if we cannot support our users who want them.


Anyone know what Microsoft's timeline is for supporting Remote Help and Quick Assist on SQ3 ARM devices? We appreciate knowing where this info might obtained. Thanks.

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