May 23 2024 07:26 AM
While investigating several APP issues that the user experienced, I came across this APP Install failure that I have been unable to troubleshoot using the approaches that are recommended. The failed status code provided indicates an unknown error, so where does one go from there?
May 23 2024 06:00 PM
May 23 2024 10:52 PM
Attached is the screen shot. The situation has me baffled. The error code has changed several times in the past 3 days. Earlier today the error indicated that the user's Apps failed to update because he had Office Apps opened at the time. I contacted the user and had him exit all the Apps and force an update. When he did, it reported that everything was up to date.
The user is also experiencing several other anomalous and in some cases transitory issues related to Office applications - OneDrive and others.
May 27 2024 04:14 AM