Q: I can see the Azure Sponsorship credits (as part of the ISV Success benefits package) in my account but it's notifying 0 subscriptions active.
A: If you see the $5k sponsorship, but no active accounts, that would be an Azure billing support ticket. Please submit a ticket here: Microsoft Azure Support Ticket | Microsoft Azure
Note: this FAQ is relevant to participants in ISV Success. Learn more about ISV Success here.