SOLVED

Transacting a private offer with a customer that buys Azure from a CSP

Iron Contributor

Here's a scenario that's new to me, hoping someone in the community knows the answer:  Can a customer that buys its Azure through a CSP transact a private offer directly with us?

 

I ask because the customer in question is unable to see its billing account ID in its Azure portal even though our contact is the global admin and billing admin.

 

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1 Reply
best response confirmed by justinroyal (Microsoft)
Solution

Hey @Daniel_Langille -

 

The CSP will have to either buy on behalf of the customer or give the Customer the admin access to the CSP subscription. 

 

You can also ask Customer run the precheck tool to see if that gets them their billing id. Learn more here: 

Precheck your account for a private offer - Microsoft marketplace | Microsoft Learn

 

1 best response

Accepted Solutions
best response confirmed by justinroyal (Microsoft)
Solution

Hey @Daniel_Langille -

 

The CSP will have to either buy on behalf of the customer or give the Customer the admin access to the CSP subscription. 

 

You can also ask Customer run the precheck tool to see if that gets them their billing id. Learn more here: 

Precheck your account for a private offer - Microsoft marketplace | Microsoft Learn

 

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