FAQ: Currency change for existing offer

Microsoft

Q: I'm looking information about currency changes for existing offers:

  • After publishing the offer in USD for all countries, is it able to set specific currency for specific martket? I want to set JPY for Japanese customers to avoid FX rate impact on Japanese market.
  • How long does it take to make change? Also, when is it possible to create private offer in JPY?

A: this FAQ has a specific question that covers same currency sale and purchase if that currency isn't USD. Commercial Marketplace - foreign exchange (FX) frequently asked questions (FAQs) for publishers - Ma...

 

Follow up Q: Does it take 90 days to change the currency for local market? Or right after setting the local currency with excel spreadsheet, can it show up on marketplace?

A: It depends:

  1. if a new plan (or private offer) is being set up then the FX will be the rate that applies when the price is saved.  Once the plan or private offer publishes the price will be available immediately post publication.
  2. If the price is being updated in an existing plan or private offer, then the answer in the image below should help - if it's an increase then yes it will take 90 days.   Commercial Marketplace - foreign exchange (FX) frequently asked questions (FAQs) for publishers - Ma...

 

0 Replies