Home

Knowledge Sharing - Microsoft POV?

%3CLINGO-SUB%20id%3D%22lingo-sub-834753%22%20slang%3D%22en-US%22%3EKnowledge%20Sharing%20-%20Microsoft%20POV%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-834753%22%20slang%3D%22en-US%22%3E%3CP%3EHello...%20a%20major%20promise%20of%20IT%20Transformation%20is%20enabling%20knowledge%20workers%20to%20share%20and%20collaborate.%20MSFT%20is%20hitting%20the%20mark%20in%20document%20based%20sharing%20--%20Sharepoint%2FTeams%2FOneDrive%20--%20but%20less%20so%20on%20non-document%20based%20sharing.%20OneNote%20is%20good%20for%20personal%20notes.%20Yammer%20and%20Teams%20discussions%20are%20good%20for%20trying%20to%20ask%20questions%20and%20find%20people.%20But%20the%20big%20gap%20is%20a%20next%20generation%20Wiki%20style%20fabric.%20I%20am%20intentionally%20trying%20to%20pick%20open%20ended%20words%20--%20I%20don't%20think%20a%20traditional%20Wiki%20appeals%20to%20many%20business%20folks%20(and%20maybe%20that%20is%20why%20Microsoft%20has%20never%20invested%20in%20making%20a%20good%20one).%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWhat%20is%20the%20environment%20for%20sharing%20organizational%20knowledge%20about%20business%20domains%2C%20about%20customer%20and%20industry%20information%20(not%20CRM%2C%20but%20more%20general%20news%20and%20broader%20trends).%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ESomething%20needs%20to%20be%20wiki-like%20in%20encouraging%20and%20easy%20flow%20of%20information%20contribution%2C%20but%20not%20techy.%20Nuclino%20or%20maybe%20Notion%20are%20two%20tools%20that%20come%20to%20mind%20--%20group%20productivity%20not%20aimed%20at%20techies.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWhat%20is%20anyone%20else%20using%3F%20What%20is%20microsoft%20think%20we%20should%20use%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ethoughts%3F%3C%2FP%3E%3CP%3ERob.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-834753%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EDigital%20Transformation%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EFuture%20of%20Work%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EOrganizational%20Culture%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EWork%20Out%20Loud%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-999773%22%20slang%3D%22en-US%22%3ERe%3A%20Knowledge%20Sharing%20-%20Microsoft%20POV%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-999773%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F3786%22%20target%3D%22_blank%22%3E%40Rob%20O'Keefe%3C%2FA%3E%26nbsp%3BI%20agree.%26nbsp%3B%20While%20Teams%20and%20SP%20(and%20other%20O365%20apps%20in%20general)%20have%20merged%20nicely%2C%20what%20is%20missing%20in%20my%20view%20is%20the%20Central%20Library%20to%20house%20this%20knowledge.%26nbsp%3B%20It%20is%20important%20that%20the%20information%20of%20a%20business%20(the%20%3CEM%3Eview%3C%2FEM%3E)%20is%20available%20to%20all%20stakeholders%20(IT%2C%20Business%2C%20Management--the%20%3CEM%3Eviewpoint)%26nbsp%3B%3C%2FEM%3Emust%20be%20able%20to%20get%20to%20what%20they%20need%20when%20they%20need%20it.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1006506%22%20slang%3D%22en-US%22%3ERe%3A%20Knowledge%20Sharing%20-%20Microsoft%20POV%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1006506%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F173157%22%20target%3D%22_blank%22%3E%40Ed%20Skoviak%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20watched%20the%20%23YearOfYammer%20presentation%20from%20Ignite.%20It%20highlights%20%22Knowledge%22%20as%20a%20strength%20but%20I%20did%20not%20pick%20up%20on%20any%20new%20features%20that%20promote%20Knowledge%20Managment.%20Maybe%20more%20modern%20treatment%20of%20the%20%22Question%22%20post%20type.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F156940i0363DBE7ABDADC23%2Fimage-size%2Fmedium%3Fv%3D1.0%26amp%3Bpx%3D400%22%20alt%3D%22clipboard_image_0.png%22%20title%3D%22clipboard_image_0.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EBeyond%20Yammer%2C%20MSFT%20is%20all%20over%20the%20map.%26nbsp%3B%3C%2FP%3E%3CUL%3E%3CLI%3EOneNote%3C%2FLI%3E%3CLI%3EWiki%20taken%20out%20of%20sharepoint%20but%20%22light%20wiki%22%20added%20to%20Teams%20(and%20only%20teams)%3C%2FLI%3E%3CLI%3ELimited%20use%20of%20O365%20profiles%20as%20a%20discovery%20source%3C%2FLI%3E%3C%2FUL%3E%3CP%3EI%20think%20there%20is%20an%20opportunity%20for%20Microsoft%20to%20leap%20frog%20forward%20in%20this%20space%20taking%20features%20from%20Teams%20wiki%2C%20Sharepoint%20pages%2C%20OneNote%2C%20Profiles%20(incl%20LinkedIn)%2C%20the%20graph%2C%20AI%2Fbots%2C%20to%20make%20something%20new.%20the%20next%20generation%20of%20wiki.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHopefully%20someone%20is%20listening!%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Highlighted
Rob O'Keefe
Super Contributor

Hello... a major promise of IT Transformation is enabling knowledge workers to share and collaborate. MSFT is hitting the mark in document based sharing -- Sharepoint/Teams/OneDrive -- but less so on non-document based sharing. OneNote is good for personal notes. Yammer and Teams discussions are good for trying to ask questions and find people. But the big gap is a next generation Wiki style fabric. I am intentionally trying to pick open ended words -- I don't think a traditional Wiki appeals to many business folks (and maybe that is why Microsoft has never invested in making a good one).

 

What is the environment for sharing organizational knowledge about business domains, about customer and industry information (not CRM, but more general news and broader trends).

 

Something needs to be wiki-like in encouraging and easy flow of information contribution, but not techy. Nuclino or maybe Notion are two tools that come to mind -- group productivity not aimed at techies.

 

What is anyone else using? What is microsoft think we should use?

 

thoughts?

Rob.

2 Replies

@Rob O'Keefe I agree.  While Teams and SP (and other O365 apps in general) have merged nicely, what is missing in my view is the Central Library to house this knowledge.  It is important that the information of a business (the view) is available to all stakeholders (IT, Business, Management--the viewpoint) must be able to get to what they need when they need it.

@Ed Skoviak 

 

I watched the #YearOfYammer presentation from Ignite. It highlights "Knowledge" as a strength but I did not pick up on any new features that promote Knowledge Managment. Maybe more modern treatment of the "Question" post type.

 

clipboard_image_0.png

 

Beyond Yammer, MSFT is all over the map. 

  • OneNote
  • Wiki taken out of sharepoint but "light wiki" added to Teams (and only teams)
  • Limited use of O365 profiles as a discovery source

I think there is an opportunity for Microsoft to leap frog forward in this space taking features from Teams wiki, Sharepoint pages, OneNote, Profiles (incl LinkedIn), the graph, AI/bots, to make something new. the next generation of wiki.

 

Hopefully someone is listening!

 

 

 

Related Conversations
Stable version of Edge insider browser
HotCakeX in Discussions on
35 Replies
Teams error code - 6
damnit95 in Office 365 on
4 Replies
What is /:f:/r in shared URLs?
Christophe Humbert in SharePoint on
12 Replies
People with existing access - why?
mikkele in OneDrive for Business on
3 Replies