SOLVED

Cannot open device anymore

New Contributor

I have azure vision ai dev kit (Peabody). I try to long press more than 12 second and the red light show up with sound click click. After that, the light gone ,so I try press again and it does not open anymore. Also, I can't see devices with adb and fastboot. What should I do?

3 Replies
Can you please check whether the device battery power is full? If it's less than 50% adb and fastboot upgrade wont work.

@priyanka-1234 Thank you very much for your reply. I don't know how to check the battery because I can't `adb shell` to check it from inside. However, I charge it for 2 days long, so maybe it have power more than 50%.

best response confirmed by siwajui (New Contributor)
Solution

@siwajui Have you bought this device from eInfochips? If yes then you can contact there support team. In this link- https://azure.github.io/Vision-AI-DevKit-Pages/ , you can see there is "Get Support". You can contact to there support using this link-https://www.einfochips.com/partnerships-and-alliances/digital-partnerships/microsoft/microsoft-ai-vi...