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Microsoft

First published on TechNet on Jul 17, 2017
By Matt Shadbolt | Senior Service Engineer | https://blogs.technet.microsoft.com/ConfigMgrDogs/

In the new Microsoft Intune on Azure administration console, there is a new “Discovered apps” node available for each MDM enrolled device.



There’s been some recent confusion around what we should expect to see in here.

The Discovered apps node is a direct reflection of the devices discovered apps at the last Hardware Inventory time.

For devices with Device Ownership marked as Corporate this will be all apps installed on the device. For devices with Device Ownership marked as Personal this will be all apps installed via the Intune Company Portal or apps installed in a Required deployment.

The list of apps displayed here are only reflective of those apps installed at the last inventory scan. Please be aware that inventory is run every 7 days for mobile devices, so the Discovered apps list could potentially be up to seven days out of date.

Also note that for macOS and Windows devices, there is no concept of Corp vs Personal apps. For both platforms all apps will be returned.

2 Comments
Occasional Visitor

This blurb "For devices with Device Ownership marked as Corporate this will be all apps installed on the device" appears to be incorrect.

 

I have two devices registered as corporate in Intune: Joined 8, and 15 days ago.

 

For the device Joined;marked corporate 8 days ago - Discovered Apps is not picking up the installations of: anything shown in Programs and Features / Uninstall or change a program. (Adobe Flash, Carbon Black, Webex, CrowdStrike, Foxit, Chrome, Office 2016 pro+, etc.....).

 

For the device joined/marked a corporate >15 days ago, Intune | Discovered apps is also not showing an accurate representation of applications installed. (It shows office, but the version that was on the computer from the factory - which was uninstalled, not 2016 Pro + 16.0.4266.1001, instead showing version 16051.12130.20390.0) & does not show Chrome, or the other applications installed (Largely the same as above).  It does show CannonicalGroupLimited.UbuntuonWindows (Downloaded from the MS app store, after the Intune join).  But not other "pre Intune join" applications.

 

Our organization is planning on using the Discovered Apps to get inventory on currently unmanaged workstations; using it to push updated versions of LOB applications, however if they don't get picked up - this is problematic.

 

Hi @am2o1, thanks for your feedback.

 

Just confirming the following:

The number of discovered apps may not match the app install status count. Possibilities for inconsistencies include:

  • A targeting change of an installed managed app can cause the install count in the status pane to decrement, but remain reported in the detected apps.
  • Targeting multiple instances of the same app in a tenant will result in different counts due to potential overlap of users or devices. Each instance of the app will count overlapping users, but discovered apps will have duplicated counts.
  • Discovered apps and app status are collected at different time intervals, which could cause a discrepancy in the app counts.

If you're still experiencing this issue, could you private message us with some additional details for us to review? Thanks!