Configuring On-Premise data gateway with new user in Azure AD tenant

Published Apr 07 2021 12:30 AM 1,976 Views
Senior Member

Issue: Unable to configure and use On-Premise data gateway when user is having personal account (** etc) or work/school account belongs to multiple tenants by design.


Workaround  We can follow the below steps to install, configure and create on-premise data gateway on on-premise as well as on Azure with below steps. 


Creating user in Azure AD tenant:

  • Create new user in the destined Azure Active directory. You can refer this doc CreateNewUser .
  • Provide contributor access at subscription or Resource Group (where you want to create the Azure data gateway) level
  • Sign-out from the portal and sign-in with new user created above . It will ask you to change password, update the password and check if you are able to login to portal.

Install  and Configure On-Premise data gateway on On-Premise machine:

  • Now, you can download and install the on-premise data gateway on your On-Premise machine. You can refer to the link for downloading and installing gateway logic-apps-gateway-install .
  • Once the gateway is successfully installed, it pops up for the sign-in to configure the gateway.
  • Use the new user created in the Azure Active directory to sign-in and configure gateway. Follow the steps mentioned n above link. install-data-gateway 

Verify Gateway Cluster in Power Platform center:

  •  You can verify whether the gateway clustered configured is available in the power platform portal (log in with new Azure AD user) Manage DataGateways.
  • You need to select region in which you configured gateway in portal, option is available on the top right side.

Creating On-Premise data gateway in Azure:

  •  Sign-in to azure portal with new Azure AD user used to configure the data gateway on on-premise machine
  • Create new Azure On-Premise data gateway resource in respective resource group where user has access. you can follow this doc on how to create azure On-premise data gateway resource. Create-azure-gateway-resource 


  • This can be an extra effort for managing the new user we created in Azure AD tenant.
Version history
Last update:
‎Apr 07 2021 12:33 AM
Updated by: