The request is not supported (0x80070032)
Published Aug 24 2020 06:53 AM 37.2K Views

IIS uses bindings to determine where to redirect requests. These bindings can be secured (https – mostly on port 443) or unsecured (http – mostly on 80).


In a case I worked on, I came across to this error while trying to add an https binding: The request is not supported (Exception from HRESULT: 0x80070032).



The PowerShell command below gave an error too



netsh http add sslcert ipport=[IP:port] appid="[APP ID]" certhash=[HASH] certstorename=MY



SSL Certificate add failed, Error: 50
The request is not supported




Additionally, Windows Update wasn’t working neither. It displayed the following error.

“We couldn’t connect to the update service. We’ll try again later, or you can check now.”




Since both secure binding and Windows Update were failing, the issue seemed to be related to TLS protocol settings.


If you are troubleshooting a similar issue, make sure TLS protocols and encryption algorithms are enabled. Additionally, check if secure cipher suites are enabled. In our case, there was only one cipher suite defined. This was the reason of both binding and Windows Update issues.


We followed the steps below to use default cipher suite list:

  1. Go to “Start > Run“. Enter: gpedit.msc
  2. In the left pane, expand “Computer Configuration > Administrative Templates > Network > SSL Configuration Settings
  3. In the right pane, right click “SSL Cipher Suite Order” and choose “Edit
  4. Save the text inside “SSL Chiper Suite” field to a Notepad for backup
  5. Select “Not Configured
  6. Click “OK
  7. Restart the server (gpupdate doesn’t enforce this setting. You should restart the server)



Note: If the setting is already "Not Configured", change it to "Enabled" and restart the server. It should work. Later, you can change it back to "Not Configured" and restart again.

Version history
Last update:
‎Oct 06 2020 08:07 AM
Updated by: