Apr 14 2020
05:48 AM
- last edited on
Feb 10 2023
02:33 PM
by
TechCommunityAP
Apr 14 2020
05:48 AM
- last edited on
Feb 10 2023
02:33 PM
by
TechCommunityAP
I am still being affected by this and I have a mix of users with the reg key and without
We are a 300 person Firm all working remote and the last thing I need is for Outlook to act all screwy.
Has anyone fixed this? is this a bug? Has Microsoft stated what the actual fix for this is?
WIndows Build 1903 18362.657:
Outlook for O365 16.0.11929.20586
Just to recap I have user with and without the reg key in the post above and were still having the issue.
Has anyone solved this?
Apr 14 2020 08:57 AM
@Christian Taveras Had the same issue. WVD/O365/FSLogix. Fix was a combination of applying the two keys (DisableAADWAM and DisableADALatopWAMOverride) and disabling using the ODCF container for Outlook licensing and personalization. When it's working, the user will get a login prompt with a long character string, replace string with the username and authenticate. Been stable since applying those fixes.
Apr 15 2020 08:26 AM
hm,
- do you run cloud only authentication or federated authentication?
- do you have AAD joined or hybrid joined clients?
- is OWA working / Browser / and or the other MS apps - Word/PowerPoint etc `?
Would be great if you can post at least parts of the
Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity
key...maybe just the keys, without any user identity values.
Just a few ideas what to look for:
hth,
Claus
Nov 23 2021 08:58 AM - edited Nov 23 2021 09:11 AM
Anything broken with Autodiscover - Fiddler usually helps hereJust wanted to throw out there that Fiddler is probably not the best way to test AutoDiscover.
I would recommend to use either the builtin Outlook Autoconfiguration Test and the Microsoft Remote Connectivity Analyzer (particularly the Outlook Connectivity test and the Exchange Online Custom Domain DNS Connectivity Test).
The Remote-Analysis site cannot test your on-premise DNS, or check your Active Directory for an SCP record that might be getting in the way - neither would Fiddler.
However, the Outlook Autoconfiguration Test DOES test these on-premise problems as well.
Note: Opening the Autoconfiguration test requires Outlook to already be open, but if you are having trouble configuring the email account, you may not be able to get far enough to try running the tool.
Protip: you can open Outlook into an empty profile with no email by runningOutlook.exe /PIM NoMailThis will provision a new profile "NoMail" to use Outlook as a "Personal Information Manager" (PIM) ...
Also, I don't think the link I provided for the AutoConfigure Test mentions it, but I would recommend Disabling GuessSmart at first while you troubleshoot, and only re-enable it if the Outlook Login Prompts are acting different than your AutoDiscover tests
Nov 23 2021 09:17 AM - edited Nov 23 2021 09:36 AM
I don't know WHY but these TechCommunity forums insist on Mangling messages I post.
Here are the links again
Outlook Autodiscover Test - https://help.mgcld.com/hc/en-us/articles/360025587513-Use-Outlook-to-Test-AutoConfigure-aka-Autodisc...
Microsoft Remote Connectivity Analyzer - https://testconnectivity.microsoft.com/
- Outlook Connectivity Test - https://testconnectivity.microsoft.com/tests/Ola/input
- Exchange Online Custom Domain DNS Connectivity Test - https://testconnectivity.microsoft.com/tests/O365ExchangeDns/input
Outlook PIM Instructions - https://support.microsoft.com/en-gb/office/use-outlook-without-an-email-account-477a1fc3-4423-4156-b...
and an image of disabling GuessSmart while testing
Mar 07 2023 12:48 PM
I've also had trouble with Outlook 365 (Microsoft® Outlook® for Microsoft 365 MSO (Version 2302 Build 16.0.16130.20186) 64-bit) and when I disable basic authentication, it cannot connect to Exchange Online.
However, before disabling basic auth, when I check to see if it's using basic auth, it shows 'Bearer*' as the Authn protocol.
Azure AD logs show everyone is using modern auth. We have no basic authentications logged in Azure and we have federated our domains with Okta.
We have thousands of non technical users and coaching them to edit their registry is not going to happen. Is this Microsoft's official 'fix'? Edit the user's registry?
Aug 28 2023 05:02 PM
I'm guessing this never got resolved? @ChrisFL