Not able to activate my Office 365 subscription

[khrntarun]

Hello Office365 team,

I have purchased subscription for Office365 for family package. But it is not activating in my PC.

PFA for reference

[#2]

@khrntarun 

This may be because your current license was Office Professional Plus 2016, not Office 365.

Try this:

1. Go to https://account.microsoft.com/services/microsoft365/install 
2. Log in if necessary
3. Click the blue "Install Office >" button and follow the instructions.

If you haven't already linked your new Office365 subscription to a Microsoft account, try going here first:

https://setup.office.com/?ms.officeurl=setup365