Microsoft Authenticator

Copper Contributor

Hi,

 

I am having issues with my MS authenticator app, it does not send the code to my cell number even when i used different number when i add it in my 365 account on security, i would like to add my work account, and as i scan the QR code it says "

unable to add account: please verify that the activation code is correct and push notification are enable on this device for this app"

lady_za_0-1646899415443.png

 

 

1 Reply

@lady_za 

Are you able to access AAD? You can revoke MFA sessions and Require re-register MFA under AAD > Users