Dec 24 2020
I made a mistake an locked my global admin account by accident. No, I don't have an alternate way to get access. Yes, that's my mistake and I won't make it again.
However, I opened a case with Microsoft 4 days ago and I've been told someone from the data protection team will call me. But I haven't heard back since... Does anyone know a way to speed up things?
Thanks and best regards
Apr 26 2021
You should have ticket number after the case was opened. Couple of ideas to try:
Hope that helps.