Oct 05 2021
- last edited on
Feb 10 2023
We are configuring Azure SSPR for a customer. We set authentication methods using phone number when they join the organisation and send the SSPR link so that they can set their own new password. We are seeing a page(Page we are seeing.png in the attachment) where it comes up with "I forgot my password" and "I know my password but still can't log in" misinterpreting that user has already set the password. We expect the(expected page.png -attachment) page where it straight away takes the user to verification step using phone number and set their first password.
We tried forcing the user to change password at next logon which didn't help and tweaked few other setting Password reset as well but no luck.
Is there any setting on a user or configuration in Azure AD to force the expected page to be visible when the user inputs their id?
Password write back is enabled to AD from Azure.
Any input is appreciated..Thanks!!
Oct 06 2021 12:56 AM