HELP microsoft team, videos meetings

Occasional Visitor

I have exhausted my options when trying to figure out my problem and i am just SOO frustrated i know it will be an easy fix.

 

When i am doing video chats with my team i cannot see any of their videos but they can see mine. I am very new to this format but have checked all my setting when trying to fix this issue.

I am using a Dell Chromebook and dont know what to do next.

 

SOMEONE PLEASE HELP

-Sarah Mae

2 Replies

Hi @Sarah_Mae are you using the web version or the Desktop client? It sounds like you might be using the web version. See this thread for more info: https://techcommunity.microsoft.com/t5/microsoft-teams/microsoft-teams-web-app-no-video/m-p/167312#M...

Have a chat with your admins to make sure they haven't created any meeting policies that prevent you and your colleagues from sharing video perhaps.