SOLVED

Will there ever be an option to make chat not persistent?

Copper Contributor

We would like to limit discover-ability of chat logs in PRA requests (like we do with S4B at the moment). Even an option for 1 day persistence would work!

4 Replies
best response confirmed by Sarah.Gilbert (Community Manager)
Solution
The way Teams chats are stored are slightly different than S4B. And as you know, S4B did not have persistent chat, stored its conversation history in the user's mailbox and could be easily deleted by the user. Teams stores its chats in the user's or Group's mailbox but is hidden from the end user having the ability to delete them. This is now an admin controlled function. Today, the least amount of time a chat can be stored is 30 days. We are looking at lesser time options but don't have a definitive timeline yet.

@Johan Grobler 

 

We've had single day retention of Teams chat available for about a month now. We have not tested it out yet though. Previously, with 30 day retention, we had a problem with Exchange Managed Folder Assistant skipping over content less than 10MB in size causing the retention policies to be useless. I am not sure if this is still a problem. 

Wow & thanks! How do we get single day retention going?

@Johan Grobler I would check back on the https://aka.ms/M365Roadmap in the future for more details as to when it will be available for US Gov Clouds. 

1 best response

Accepted Solutions
best response confirmed by Sarah.Gilbert (Community Manager)
Solution
The way Teams chats are stored are slightly different than S4B. And as you know, S4B did not have persistent chat, stored its conversation history in the user's mailbox and could be easily deleted by the user. Teams stores its chats in the user's or Group's mailbox but is hidden from the end user having the ability to delete them. This is now an admin controlled function. Today, the least amount of time a chat can be stored is 30 days. We are looking at lesser time options but don't have a definitive timeline yet.

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