Website contact form going to junk email and how to find reason

%3CLINGO-SUB%20id%3D%22lingo-sub-816820%22%20slang%3D%22en-US%22%3EWebsite%20contact%20form%20going%20to%20junk%20email%20and%20how%20to%20find%20reason%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-816820%22%20slang%3D%22en-US%22%3E%3CP%3EHi%3C%2FP%3E%3CP%3EWith%20Exchange%20Online%20what%20is%20the%20best%20way%20to%20find%20out%20the%20reason%20my%20website%20contact%20forms%20are%20going%20to%20junk%20email%3F%3C%2FP%3E%3CP%3EMessage%20trace%20report%20shows%20status%20as%20%22FilteredAsSpam%22%3C%2FP%3E%3CP%3EThanks%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-816820%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EExchange%20Online%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-817445%22%20slang%3D%22en-US%22%3ERe%3A%20Website%20contact%20form%20going%20to%20junk%20email%20and%20how%20to%20find%20reason%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-817445%22%20slang%3D%22en-US%22%3E%3CP%3ECheck%20the%20headers%2C%20more%20specifically%20for%20the%20spf%2Fdkim%20checks%2C%20and%20the%26nbsp%3B%3CFONT%20style%3D%22background-color%3A%20%23ffffff%3B%22%3EX-Forefront-Antispam-Report%3C%2FFONT%3Eheader%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Foffice365%2Fsecuritycompliance%2Fanti-spam-message-headers%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Foffice365%2Fsecuritycompliance%2Fanti-spam-message-headers%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-819577%22%20slang%3D%22en-US%22%3ERe%3A%20Website%20contact%20form%20going%20to%20junk%20email%20and%20how%20to%20find%20reason%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-819577%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F58%22%20target%3D%22_blank%22%3E%40Vasil%20Michev%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3EFound%20spf%20in%20the%20header%20%2215%20received-spf%20None%20(protection.outlook.com%3A%20mywebhost.net.au%20does%20not%20designate%20permitted%20sender%20hosts)%22%3C%2FP%3E%3CP%3ECouldnt%20find%20dkim%20or%20X-Forefront-Antispam-Report%20but%26nbsp%3B%2219%20X-Microsoft-Antispam-Mailbox-Delivery%22%20was%20there.%3C%2FP%3E%3C%2FLINGO-BODY%3E
Occasional Contributor

Hi

With Exchange Online what is the best way to find out the reason my website contact forms are going to junk email?

Message trace report shows status as "FilteredAsSpam"

Thanks

2 Replies

Check the headers, more specifically for the spf/dkim checks, and the X-Forefront-Antispam-Report header: https://docs.microsoft.com/en-us/office365/securitycompliance/anti-spam-message-headers

@Vasil Michev 

Found spf in the header "15 received-spf None (protection.outlook.com: mywebhost.net.au does not designate permitted sender hosts)"

Couldnt find dkim or X-Forefront-Antispam-Report but "19 X-Microsoft-Antispam-Mailbox-Delivery" was there.