transport rule to bypass other inbox not working

Copper Contributor

I have a transport rule setup to bypass the 'other' inbox that doesn't appear to be working.  I'm not exactly sure why that would be.  The setup seems to be quite simple.  ( in place of my actual rule)


What am I missing?  I should see the condition show up in the message header for the incoming emails correct?  How else can you tell if a specific rule is being applied to the messages?



1 Reply
Try changing the condition to The sender > Address matches any of these patterns instead. Or similarly, The sender > Domain is...

And yes, if the rule is working correctly you should be able to see this header added.