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Shared calendar content from Office 365 ExOn does NOT show up on Outlook Mac 2016

%3CLINGO-SUB%20id%3D%22lingo-sub-183300%22%20slang%3D%22en-US%22%3EShared%20calendar%20content%20from%20Office%20365%20ExOn%20does%20NOT%20show%20up%20on%20Outlook%20Mac%202016%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-183300%22%20slang%3D%22en-US%22%3E%3CP%3ECompanyX%26nbsp%3Bhas%20400%20employees.%26nbsp%3B300%20of%20them%20are%20in%20a%20security%20group%20named%20'cal-std'.%20Each%20calendar%20from%20these%20300%20has%20added%20the%20group%20'cal-std'%20with%20permission%20'LimitedDetails'%20to%20its%20permissions%20list.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ECommand%20was%3A%26nbsp%3B%3C%2FP%3E%3CP%3EAdd-MailboxFolderPermission%20-identity%20%E2%80%9C%5Busername%5D%3A%5CCalendar%E2%80%9D%20-user%20%E2%80%9Ccal-std%E2%80%9D%20-AccessRights%20LimitedDetails%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThat%20powershell%20script%20worked%20without%20error%20for%20all%20300%20users.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIt%20works%20with%20Outlook%20(proplus)%202016%20for%20Windows.%20When%26nbsp%3Ba%26nbsp%3Buser%20opens%20a%20calendar%20of%20a%20colleague%2C%20the%26nbsp%3Bappointments%20and%20meetings%20will%20show%20up.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EBut%20when%20the%20user%20opens%20the%20same%20calendar%20with%20Outlook%202016%20Mac%20then%20not%20a%20single%26nbsp%3Bappointment%20or%20meeting%20shows%20up.%20Nothing.%20Even%20after%20hours.%20Even%20after%20restarting%20Outlook%20Mac%202016%20or%20the%20Mac%20itself.%20All%20users%20with%20a%20Mac%20(approx.%205%25)%20have%20the%20same%20problem.%20The%20Mac%20logs%20show%20no%20problem.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWhen%20the%20user%20opens%20the%20same%20calendar%20with%20OWA%20the%26nbsp%3Bappointments%20and%20meetings%20show%20up%20too.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ETo%20sum%20it%20up%3A%20Outlook%20Win%20works%2C%20OWA%20works.%20Outlook%20Mac%20does%20not%20work.%20Different%20Users%20and%20different%20calendars.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWhat%20can%20I%20do%20to%20fix%20this%20problem%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-183300%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EExchange%20Online%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EOffice%20365%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EOutlook%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EOWA%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-284340%22%20slang%3D%22en-US%22%3ERe%3A%20Shared%20calendar%20content%20from%20Office%20365%20ExOn%20does%20NOT%20show%20up%20on%20Outlook%20Mac%202016%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-284340%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20all%2C%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EWe're%20excited%20to%20announce%20that%20as%20of%20this%20morning%2C%20100%25%20of%20Office%20365%20users%20on%20Insiders%20Fast%20will%20have%26nbsp%3Bthe%20shared%20calendar%20improvements.%20If%20you%20want%20to%20join%20Insiders%20Fast%2C%20you%20can%20follow%20the%20instructions%20%3CA%20href%3D%22https%3A%2F%2Finsider.office.com%2Fen-us%2Fjoin%2Fmac%22%20target%3D%22_self%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehere%3C%2FA%3E.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EThis%20is%20a%20big%20update%20that%26nbsp%3Brepresents%20a%20major%20milestone%20for%20shared%20calendars%20in%20Outlook%20for%20Mac.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EBelow%20I've%20highlighted%20the%20ways%20it's%20improved%20for%20Outlook%20users%3A%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CUL%3E%0A%3CLI%3E%3CSTRONG%3ESimple%2C%20consistent%20sharing%3A%3CSPAN%3E%26nbsp%3B%3C%2FSPAN%3E%3C%2FSTRONG%3EYou%20can%20now%20share%20your%20calendar%20from%20any%20Outlook%20client%3CSPAN%3E%26nbsp%3B%3C%2FSPAN%3E(Windows%2C%20Mac%2C%20Web%2C%20iOS%2C%20Android)%2C%20and%20there's%20a%20simple%20set%20of%20calendar%20sharing%20permissions%20that%20are%20consistent%20across%20all%20Outlook%20clients.%20The%20invites%20that%20are%20sent%20out%20are%20the%20same%20format%2C%20no%20matter%20which%20client%20you%20send%20from%20as%20they%20are%20now%20generated%20by%20the%20Office%20365%20service%20rather%20than%20the%20clients%20themselves.%3C%2FLI%3E%0A%3CLI%3E%3CSTRONG%3EEasy%20to%20accept%3C%2FSTRONG%3E%3A%20All%20Outlook%20clients%20also%20have%20an%20easy%20%22Accept%22%20button%20when%20you%20receive%20a%20calendar%20sharing%20invitation.%20This%20is%20a%20brand%20new%20feature%20for%20Mac!%3C%2FLI%3E%0A%3CLI%3E%3CSTRONG%3EShared%20calendars%20roam%20to%20every%20app%3C%2FSTRONG%3E%3A%20You%20will%20see%20the%20same%20calendars%20across%20all%20Outlooks%20as%20well.%20In%20the%20past%2C%20Mac%20was%20reading%20shared%20calendars%20from%20a%20local%20store%20rather%20than%20from%20the%20service%2C%20and%20with%20this%20update%2C%20Mac%20shows%20the%20same%20sahred%20calendars%20as%20you%20see%20in%20other%20Outlook%20applications.%3C%2FLI%3E%0A%3CLI%3E%3CSTRONG%3EFree%2Fbusy%20in%20Mac%3C%2FSTRONG%3E%3A%20In%20the%20past%2C%20you%20were%20not%20able%20to%20view%20shared%20calendars%20unless%20you%20had%20full%20read%20permissions.%20With%20this%20update%2C%20you%20can%20open%20%26amp%3B%20view%20calendars%20where%20you%20have%20only%20free%2Fbusy%20permissions.%20It%20doesn't%20matter%20if%20you've%20been%20explicitly%20shared%20the%20calendars%2C%20or%20you%20are%20opening%20the%20calendar%20of%20another%20user%20in%20your%20organization%20where%20you%20have%20permissions%20via%20the%20default%20organization%20permissions.%3C%2FLI%3E%0A%3CLI%3E%3CSTRONG%3ESecondary%20calendar%20sharing%20in%20Mac%3C%2FSTRONG%3E%3A%20As%20you%20were%20probably%20aware%2C%20in%20order%20to%20share%20a%20secondary%20calendar%20from%20Mac%2C%20you%20also%20had%20to%20share%20your%20primary%20calendar.%20This%20is%20also%20fixed%20with%20this%20update%20-%20you%20can%20share%20any%20calendar%20regardless%20of%20permissions%20on%20other%20calendars%20in%20your%20mailbox.%3C%2FLI%3E%0A%3C%2FUL%3E%0A%3CP%3EIn%20addition%20to%20all%20the%20calendar%20sharing%20improvements%20above%2C%20there%20is%20some%20additional%20calendar%20goodness%20in%20this%20Mac%20update%3A%20such%20as%20the%20ability%20to%20add%20inline%20attachments%20to%20a%20calendar%20invite%2C%20create%20Teams%20meetings%2C%20or%20choose%20to%20prevent%20forwarding%20a%20meeting%20invite%20(already%20released%20in%20Windows%20%26amp%3B%20Web).%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EFeel%20free%20to%20direct-message%20me%20with%20any%20feedback!%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3E--Julia%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-183433%22%20slang%3D%22en-US%22%3ERe%3A%20Shared%20calendar%20content%20from%20Office%20365%20ExOn%20does%20NOT%20show%20up%20on%20Outlook%20Mac%202016%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-183433%22%20slang%3D%22en-US%22%3E%3CP%3EWe%20are%20currently%20working%20to%20update%20the%20Mac%20client%20so%20that%20it%20syncs%20shared%20calendars%20in%20the%20same%20way%20that%20Outlook%20on%20the%20web%20does%2C%20which%20would%20fix%20this%20issue%20for%20your%20users.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EStay%20tuned%20for%20some%20updates%20coming%20in%20the%20next%20few%20months!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-183323%22%20slang%3D%22en-US%22%3ERe%3A%20Shared%20calendar%20content%20from%20Office%20365%20ExOn%20does%20NOT%20show%20up%20on%20Outlook%20Mac%202016%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-183323%22%20slang%3D%22en-US%22%3E%3CP%3ELooks%20like%20an%20issue%20with%20the%20Mac%20version%20indeed%2C%20but%20since%20I'm%20not%20a%20Mac%20user%20I%20cannot%20confirm%2Fdeny%2C%20perhaps%20%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F25112%22%20target%3D%22_blank%22%3E%40Julia%20Foran%3C%2FA%3E%20can%3F%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EOther%20than%20that%2C%20if%20you%20can%20reliably%20reproduce%20the%20issue%20open%20a%20support%20case.%3C%2FP%3E%3C%2FLINGO-BODY%3E
Robert K
Contributor

CompanyX has 400 employees. 300 of them are in a security group named 'cal-std'. Each calendar from these 300 has added the group 'cal-std' with permission 'LimitedDetails' to its permissions list.

 

Command was: 

Add-MailboxFolderPermission -identity “[username]:\Calendar” -user “cal-std” -AccessRights LimitedDetails

 

That powershell script worked without error for all 300 users.

 

It works with Outlook (proplus) 2016 for Windows. When a user opens a calendar of a colleague, the appointments and meetings will show up.

 

But when the user opens the same calendar with Outlook 2016 Mac then not a single appointment or meeting shows up. Nothing. Even after hours. Even after restarting Outlook Mac 2016 or the Mac itself. All users with a Mac (approx. 5%) have the same problem. The Mac logs show no problem.

 

When the user opens the same calendar with OWA the appointments and meetings show up too.

 

To sum it up: Outlook Win works, OWA works. Outlook Mac does not work. Different Users and different calendars.

 

What can I do to fix this problem?

 

3 Replies

Looks like an issue with the Mac version indeed, but since I'm not a Mac user I cannot confirm/deny, perhaps @Julia Foran can?

 

Other than that, if you can reliably reproduce the issue open a support case.

Solution

We are currently working to update the Mac client so that it syncs shared calendars in the same way that Outlook on the web does, which would fix this issue for your users.

 

Stay tuned for some updates coming in the next few months!

Hi all,

 

We're excited to announce that as of this morning, 100% of Office 365 users on Insiders Fast will have the shared calendar improvements. If you want to join Insiders Fast, you can follow the instructions here.

 

This is a big update that represents a major milestone for shared calendars in Outlook for Mac.

 

Below I've highlighted the ways it's improved for Outlook users:

 

  • Simple, consistent sharing: You can now share your calendar from any Outlook client (Windows, Mac, Web, iOS, Android), and there's a simple set of calendar sharing permissions that are consistent across all Outlook clients. The invites that are sent out are the same format, no matter which client you send from as they are now generated by the Office 365 service rather than the clients themselves.
  • Easy to accept: All Outlook clients also have an easy "Accept" button when you receive a calendar sharing invitation. This is a brand new feature for Mac!
  • Shared calendars roam to every app: You will see the same calendars across all Outlooks as well. In the past, Mac was reading shared calendars from a local store rather than from the service, and with this update, Mac shows the same sahred calendars as you see in other Outlook applications.
  • Free/busy in Mac: In the past, you were not able to view shared calendars unless you had full read permissions. With this update, you can open & view calendars where you have only free/busy permissions. It doesn't matter if you've been explicitly shared the calendars, or you are opening the calendar of another user in your organization where you have permissions via the default organization permissions.
  • Secondary calendar sharing in Mac: As you were probably aware, in order to share a secondary calendar from Mac, you also had to share your primary calendar. This is also fixed with this update - you can share any calendar regardless of permissions on other calendars in your mailbox.

In addition to all the calendar sharing improvements above, there is some additional calendar goodness in this Mac update: such as the ability to add inline attachments to a calendar invite, create Teams meetings, or choose to prevent forwarding a meeting invite (already released in Windows & Web).

 

Feel free to direct-message me with any feedback!

 

--Julia

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