Request for Email Activity Report with Internal/External Breakdown

Bronze Contributor

Hi everyone,


Is it possible to generate a report that shows the number of emails sent and received by each user, with a breakdown of internal and external emails?


I understand that we can find some basic metrics in the admin center under Reports > Usage > Exchange > Email activity. However, this does not separate the count of internal and external emails.

Does anyone have any suggestions or know of a way to achieve this?

Thank you!

1 Reply
For such report, you will have to crawl the Message trace data, or similarly, the mail flow details exposed via the reporting web service. There's nothing built-in in the suite, but there are script samples available online, look them up.