SOLVED

Question about Online Archives

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Contributor

Hi All,

I am starting to look at enabling Online Archives for our org, but am curious about how mail is organized when archived.

Of course, our users will organize their email using folders in their mailbox. When messages in these subfolders get archived, will they be archived to the same subfolder in the online archive mailbox?

 

Thanks!

2 Replies
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Best Response confirmed by David Levine (Contributor)
Solution
they will be archived in same sub-folder in online archive,in other words folder hierarchy will be maintained.
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@DeepakRandhawa

Thanks for the reply - I know it seems like such a basic thing, but you never know; :)