Oct 05 2019 12:25 AM
how can I solve this error?Primary Name Server Not Listed At Parent
Oct 05 2019 10:08 AM
Generally speaking, if that's the only error found, you can ignore it. It's a problem with the name servers (mismatch between the parent zone/your registrar and your domain zone). In some cases it can be by design, but in any case it's something you should address with your domain registrar.
Oct 05 2019 12:54 PM - edited Oct 05 2019 01:00 PM
@Vasil Michevhello my domain isp claims to have already added the records,
But when I do a health check I get the error above.How can solve this?
Oct 06 2019 09:46 AM
It can take up to 72h for records to propagate, be patient. Although with the TTL settings shown on your screenshot it should be quite fast...
Oct 08 2019 11:53 PM
Hello Vasil @Vasil Michev I think I have a problem with my tenant.
Because when I check mxtoolbox the records have updated.
Thanks though.....
Oct 09 2019 12:19 AM
You can always open a support case and work with the engineers to resolve this.
Sep 09 2021 05:03 AM