Outlook Data File Corruption

Brass Contributor

Hello

 

Please we are having an issue with Microsoft Outlook Classic.\

 

We do not have problem with the new outlook but when we switch to classic Outlook we get the error message below:

 

MikeJohn1710_0-1713004074048.png

 

 

2 Replies
Hi,

Could you please specify the configuration you're using in Outlook? Are you on Exchange Online, Office 365, or encountering errors with an Outlook PST file?. Usually Data file corruption in Outlook occurs due to various reasons such as hardware failures, software issues, or improper shutdowns. Check if the corruption is limited to a specific data file or if it affects multiple files.

Microsoft provides a built-in tool called Inbox Repair Tool (ScanPST) to repair corrupted Outlook data files. Locate and run ScanPST.exe on your system to repair the data file. For more details you can check this blog: https://community.spiceworks.com/t/how-to-repair-outlook-data-file-pst-with-scanpst/1014379

Hi@MikeJohn1710 

Hello! Let's troubleshoot the issue you're encountering with Microsoft Outlook Classic. To help you better, I need a bit more information. When does the error message appear (e.g., during startup, when sending/receiving emails, when performing a specific action)

However, at first sight, it seems you need to repair your Outlook data file. you can use the inbox repair tool Scanpst.exe which can identify the cause of this issue.

Here is how to use it: Repair Outlook data files for Office 365 configured Outlook Accounts