Dec 18 2019 10:57 PM
Jan 02 2020 10:58 PM
Hello@matthias_fleschuetz_ntt !
I agree with you, this is quite a big hole in the design.
Sadly I dont know a way either to actually get this working with the native Exchange Tools.
My best suggestion would be to use transport rules, but you said that it didnt quite work for your organizational needs.
Maybe you could set up a simple inbox rule for the resource mailboxes that says something like
"If my name is in the to or cc box, forward the mail to "delegates" "
I think this is a good thing to try out, a bit manual but might work.
Other than than, maybe PowerAutomate ( previously know as flow ) or Azure Functions could save you?
I would try the Inbox rule as a first step to see if that works for you.
Kind Regards
Oliwer
Jan 03 2020 02:43 AM
thanks for your feedback.
Yes, the rules might work but it is really manual and easy to fail if something changes in delegations. I wanted to set this up with RBAC groups...:-/
I found some posts about people trying to solve it with Flow which seems not to be ideal as well, because the triggers didn't work on shared equipment mailboxes...
Let's try...
Best,
Matthias
Jan 03 2020 05:56 AM
No problem! @matthias_fleschuetz_ntt
Agreed, very manual and many fault domains :p
Maybe works better if you use a mail-enabled security group for delegation ( if youre not doing that already of course )
Let me know how it goes! :)
Cheers!
Kind regards
Oliwer