name could not be matched to a name in the address list

[Benjamin Saiundo]

Hi,

I am trying do add a new user mailbox to the exchange server 2010 from the outlook client autodiscovery.

It gives me the follow error message: name could not be matched to a name in the address list

1. I created the user account on the AD

2. Went do EMC and created the mailbox for the user.

3. I logged to a computer with the user credentials.

4. Try to open the mailbox with the microsoft outlook  autodiscovery is when give message error described

[#2]

Hi Nuno,

It just resolve the host name. Others test failed.

[#3]

Hi Benjamin,

What are the errors ?

[#4]

Hi Nuno,

Please see the attached file.

Thanks.

[#5 · Accepted solution]

Hi @Benjamin Saiundo,

You do not have the record autodiscover created and pointed to Exchange.

You need to create that DNS record according to your scenario and point to Exchange, you can use the same ip that your are publishing your Exchange Server.

[#6]

Hi Nuno,

Problem solved!!

The DNS records for the Exchange server were wrong. 

The record were there but with another name. I just had to change the names of the records.

The organization used to have the exchange server with another name.

Thanks a lot! 

[#7]

Hi @Benjamin Saiundo,

Glad to hear that the problem is now solved.