Aug 31 2021 01:35 AM
Is there a possibility to manage the members of shared mailboxes from a responsible person/owner of the shard mailbox, as it is possible with distribution lists or M365 Groups?
I have a customer who wants to have the shared mailbox managed by "normal" users without a helpdesk/IT admin with elevated rights having to do it.
Thank you and best regards
Marc
Aug 31 2021 08:23 AM
Aug 31 2021 01:20 PM
Sep 03 2021 12:40 PM
To create/manage a shared mailbox, one should have Global Admin or at least Recipient Management role in Exchange, having Full Access permissions means owner of the Shared Mailbox as they can log in to the mailbox, and do a lot of things, create calendar items; read, view, delete, and change email messages; create tasks and calendar contacts. However, a user with Full Access permission can't send email from the shared mailbox unless they also have Send As or Send on Behalf permission., but cannot send emails from that shared mailbox, nor can change the membership, by creating a separate role for managing only the shared mailbox membership