SOLVED

Items are not moved to archive, Exchange Online

New Contributor

Hi,

 

A customer of ours have enabled archive on one of their mailboxes, but mails older than 2 years are not moved to the archive. 

 

I thought that the default MRM policy, which have "Default 2 years move to archive" would do this after archiving is set on the mailbox?

 

Have I missed something?

 

Thanks!

2 Replies
best response confirmed by kulterudkjetil (New Contributor)
Solution
Using Get-Mailbox just check if
1. Archive is enabled
2. "Default 2 years move to archive" is applied to the Mailbox
3. Retention Hold is set to False

If everything is setup correctly Run Start-ManagedFolderAssistant
This all checked out ok, and the archiving had started by itself after a few days.

Thanks