I'm trying to set up a work email address on a Samsung Note 20 that I was given. I have the existing email on my work computer and it set up with MS exchange, this email was connected to my previous phone without any problems.
I am able to connect the email through MS exchange by entering in the username & password, doing the 2 step verification but it goes to a server where I have no emails on it. When I send a test email, it shows that it's coming from an email like this:
extremely long and mixed numbers/letters at outlook.com and not like a company email address as you would expect.
Any ideas why?
I've been able to connect a secondary email address the same way onto the new phone without any dramas but this is only a secondary email address which isn't used as often. I took down the previous email credentials, server info etc from my old phone and tried to manually set up the email address but it wouldn't connect.