Issue with Exchange sending to Recipient Junk/Spam Folders

Occasional Visitor

Have had this Support Case open for a long time now with no resolve. 

Emails sent from our domain to a high number of users are being sent to the recipient's Junk Folder. We have enabled SPF, DKIM, DMARC correctly & the issue still persists. Running Mail Traces on the reported case we have found a common theme is that Office Exchange is sending using Googles Mail Exchange to deliver or

Has anyone had similar or could help? Or indicate how I can escalate to a 3rd Line or Supervisor at MS Support?!

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