Information in Read Receipt has wrong info

Copper Contributor

Why does the Read Receipt have the following information:

  • The "To:" field is empty.
  • The send field has a time/date 9 sec after the read date?
Your message

   Subject: teste
   Sent: Monday, 23 January 2023 3:38:53 pm (UTC+00:00) Monrovia, Reykjavik

 was read on Monday, 23 January 2023 3:38:42 pm (UTC+00:00) Monrovia, Reykjavik.

This only happen with external address .

Now I have to explain that some only open today a mail send in 2015, but the read receipt say the message was send today.


Inside our organization this issue does happen


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