How to grant Mail User access to a shared mailbox

Copper Contributor

Hi Experts,

I've created a mail user account for an external user and granted full access permission of a shared mailbox.

As per Microsoft licensing, a licensed account is required to access a shared mailbox. Could anyone please let me know it is possible to grant a mail user access to shared mailbox. If yes, how it can be accessed ?



Saikrishna M

1 Reply

@saikelu Hello, as far as I know you cannot add a user from another tenant to a shared mailbox, if that's what you mean.