How do companies filter Exchange mailbox information they don't want to share with 3rd party CRMs?

Copper Contributor

Almost all enterprises use 3rd party CRMs and a lot of times, those softwares need mailbox information to be automatically used.

 

However, a lot of times, that information is sensitive data that needs to be censored out.

 

At Connecting Software we built an add-on to our CB Exchange Server Sync for that (see this success story of a Bank in Canada that used our Content Censor to do this  - https://www.connecting-software.com/blog/boosting-cb-exchange-server-sync-with-censor-abilities-for-...).

 

But I would like to know what other ways are there to censor out mailbox data from being shared with 3rd party CRMs?

 

Thank you!! 

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