Mar 06 2017 06:12 AM
So it appears that Focused Inbox may have rolled out to our tenant
Nothing is going into Clutter anymore. A ton of stuff that has previously been filtered into my clutter folder is now sitting in my primary inbox.
So until an Outlook client update for Focused Inbox gets rolled out, does this mean that I will get a bunch of junk in my primary inbox?
It I look at it in OWA or mobile Outlook, for the most part it seems to do ok, but I do see stuff that I expect to not be in focused inbox in my main inbox there as well.
Mar 06 2017 06:23 AM
Yeah got the same feeling if it would work like cluter i would not get the pings everytime a cluter(non focused) message would arrive now it still tries to get my focus...
Mar 06 2017 06:35 AM - edited Mar 06 2017 07:11 AM
This is what we were concerned about, Focused Inbox rolling out before the Office client update is released. Microsoft didn't see this as a big problem at the time:
"So if you do that before the release on Windows desktop, you will then see emails that previously went to Clutter going to your inbox. We don't expect many users will go that route, since the numbers of people who move between Web/Windows/Mac is very small."
Can you turn off FI and go back to Clutter for the time being, does it work that way? From a previous thread -
Steps to re-enable Clutter (for admin)
As an Office 365 admin, you can re-enable Clutter using Exchange PowerShell. Once this is done, Focused Inbox will be turned off and Clutter will be active again.
Turn Clutter on using Exchange PowerShell
Mar 06 2017 06:41 AM
what is the holdup anyway with the Outlook 2016 client update? Were there some issues?
I remember having FI last year for outlook on the web (in first release) and it then being pulled back until recently.
Mar 06 2017 07:16 AM
@Ivan Unger wrote:what is the holdup anyway with the Outlook 2016 client update? Were there some issues?
I don't think that has been disclosed, this is the last we heard back from Jan -
"While we have completed the Focused Inbox feature, we still have some work to complete to deliver the update to Outlook 2016 for Windows. We will update this blog again when we have an updated launch date."
It would be great if we could get an update on this situation, as now people are running into this.
Mar 06 2017 11:41 AM
@Cian Allner i already have a focused inbox on the mac and before i had focused inbox on android but since i have the focused inbox on the mac the issue of all mail pings was not present since the focused inbox on the mac i have the issue
Mar 07 2017 08:14 AM
Mar 08 2017 09:39 AM
Mar 08 2017 10:02 AM
That sounds really awkward, to say the least.! I'd be turning off Focused Inbox in my tenant if it was running amok if it meant everyone went back to how they were. Makes support impossible and hurts credibility.
Have you opened a support call yet? I would be escalating this, the best you can. It would be great if we could get some clarity here. I don't understand why the Focused Inbox rollout has been this problematic, going back eight months now.
Mar 09 2017 08:38 AM
Mar 09 2017 08:42 AM
Mar 10 2017 01:28 PM
Mar 11 2017 05:08 AM
+1 on super useless. Clutter took getting used to, but I have users accross multiple tenants that became reliant on it. Nearly all of these users each use Outlook via iPhone/Android, Web, and Windows at different points in the day (despite what MS says in the quote mentioned above), so even though "Focused" and "Clutter" weren't in sync, they usually agreed with eachother and kept their inboxes at bay.
With this change, Outlook on Windows, where they spend most of the day, has almost become unusable due to the previously reliance on the clutter feature & is drastically different than iPhone/Android and web.
What in the world is going on here? I would expect this from a startup or a young product, but Outlook? Personally, my PC's Office 2016 installation is on the first release track and I have seen Outlook rev frequently recently with pretty noticible UI changes with no end date in site. (the latest is the weirdest yet - Version 1704 Build 8001)
Does anybody have some concrete info on what MS is doing to solve this problem and what the timeline is?
Jan 26 2018 12:07 PM
I am so frustrated with the new focused inbox. My mail on my ipad and iphone is catching every piece of email that comes in. So now, I feel my whole inbox is junk mail. This is crazy and I'd like to learn in layman terms how to turn clutter back on.
Feb 13 2018 09:30 AM