Exchange message trace by alias

Occasional Visitor

In Exchange 365, when searching for an email sent to a recipient using message trace, the suggested results will give only the primary email address. The subsequent search will then only show emails sent to the primary address, not any of the user's aliases. Even if you attempt to set an alias as the recipient, the suggested result will only give the user's primary address and the resultant search will not show any email sent to any other address.

I have found a workaround by temporarily altering the primary address of the user and returning it after the search has been done.

Unless I am completely missing how to do this, I'd like to be able to search for an email based on the actual recipient address, no matter if it is an alias or the primary. Alternately, show the results of all addresses, primary and alias, when searching a user's mailbox.

0 Replies