Exchange GAL Synchronization to My Contacts

[Kristaps_Esterlins]

Morning,

I am looking for a solution on how I can manage our user contacts and sync changes if an employee changes his or her position, phone number or leaves the company. The changes are updated to the GAL but how can I update them to our employees' phones (iOS and Android)

At the moment the process is very straightforward but slow:

1. New user is onboarded to a company

2. A phone is given to the employee and the initial list of contacts is imported from GAL.

3. The user has to manually update the contact on his or her phone to update the changes from GAL.

Thanks!

[#2 · Accepted solution]

With the built-in functionality, this is not possible as users are assumed to manage their own contacts, copying/updating them from the GAL when needed. Also, having offline copies of address entries adds some risk to devices people are able to sync to, so you might want to arrange that before looking at 3rd party solutions which can achieve this, e.g. PeopleSync or CiraSync.

[#3]

Hi Michel,

Thank you for the follow-up! Too bad that there isn't an official solution from Microsoft. Could you please share your experience ? How do you inform/train employees on how to manage company contact information ?