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Exchange 2016 Hybrid with Exchange Online Archiving

Steel Contributor

Our customer has Exchange Server 2016 CU6 deployed with a hybrid. Archiving is currently not working to Exchange Online Archives for all users (it was working prior to migrating to Exchange 2016), with the following error being received: 

Exception: Microsoft.Exchange.MailboxAssistants.Assistants.ELC.ElcEwsException:
ELC EWS failed with error type: 'ArchiveExchangeWebServiceNotAvailable'. Message: Archive EWS url is unknown.

I found a link to a Docs article that references Exchange 2013 and states the OAuth authentication must be configured between Exchange on-premises and Exchange Online (found here), but nothing about Exchange 2016. Should I just assume this is the case for Exchange 2016 as well?

I've been through this Docs article and confirmed that OAuth is not configured between on-premises Exchange and Exchange Online.

 

Thanks

1 Reply
best response confirmed by VI_Migration (Silver Contributor)
Solution

Yes, run the Hybrid Wizard to get Oauth enabled. 

1 best response

Accepted Solutions
best response confirmed by VI_Migration (Silver Contributor)
Solution

Yes, run the Hybrid Wizard to get Oauth enabled. 

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