Forum Discussion
Exchange 2016 EAC redirects to OWA
Hi All Hope everyone is keeping safe. Please can someone assist me with the following issue. For some reason I can no longer access the EAC on my Exchange 2016 server. I have tried different brow...
- Hello Navishkar,
These are from the EWS but could you check them for the OWA and ECP directories?
And do they match with IIS?
Also, could you recycle the IIS sites?
Hello Navishkar,
I would suggest to set the correct permissions on the ECP and OWA virtual directory:
https://docs.microsoft.com/en-us/exchange/clients/default-virtual-directory-settings?view=exchserver-2019
And then recycle the ECP and OWA app pool via Application Pools in IIS, you can refer to this article on where to find App Pools.
Of course you shouldn't set a schedule for this.
https://docs.microsoft.com/en-us/iis/configuration/system.applicationhost/applicationpools/add/recycling/#how-to
It's also strange that onboarding didn't work properly, I would advice you to use the Office 365 ECP (outlook.office365.com/ecp) to create migration batches as the ECP within Exchange doesn't work properly sometimes (experienced this myself as well).
I would suggest to set the correct permissions on the ECP and OWA virtual directory:
https://docs.microsoft.com/en-us/exchange/clients/default-virtual-directory-settings?view=exchserver-2019
And then recycle the ECP and OWA app pool via Application Pools in IIS, you can refer to this article on where to find App Pools.
Of course you shouldn't set a schedule for this.
https://docs.microsoft.com/en-us/iis/configuration/system.applicationhost/applicationpools/add/recycling/#how-to
It's also strange that onboarding didn't work properly, I would advice you to use the Office 365 ECP (outlook.office365.com/ecp) to create migration batches as the ECP within Exchange doesn't work properly sometimes (experienced this myself as well).
