Exchange 2016 CU19 and Outlook: cannot update Offline Address Book (OAB is not available)

%3CLINGO-SUB%20id%3D%22lingo-sub-2259856%22%20slang%3D%22en-US%22%3EExchange%202016%20CU19%20and%20Outlook%3A%20cannot%20update%20Offline%20Address%20Book%20(OAB%20is%20not%20available)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2259856%22%20slang%3D%22en-US%22%3E%3CP%3EHi%3C%2FP%3E%3CP%3Eusers%20have%20problem%20with%20update%20OAB.%20The%20use%20Outlook%202013%2F2016%20connected%20with%20Exchange%20(with%20cache%20mode)%20and%20when%20they%20want%20to%20update%20Address%20Book%20the%20get%20an%20error%200x8004010F.%3C%2FP%3E%3CP%3ENote%20that%20Offline%20Address%20Book%20which%20is%20created%20on%20exchange%20Server%20and%20based%20on%20GAL%20is%20not%20listed%20in%20below%20widnow%3A%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22Z1.jpg%22%20style%3D%22width%3A%20460px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F270852iE340B7EAB3884FA4%2Fimage-size%2Flarge%3Fv%3Dv2%26amp%3Bpx%3D999%22%20role%3D%22button%22%20title%3D%22Z1.jpg%22%20alt%3D%22Z1.jpg%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3ENow%20is%20hard%20to%20say%20when%20this%20problem%20appeared%2C%20during%20CU19%20installation%20or%20later.%3C%2FP%3E%3CP%3EBelow%20Offline%20Address%20Book%20configuration%20on%20Exchange%20Server%3A%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%5BPS%5D%20%3CSTRONG%3EC%3A%5CWindows%5Csystem32%26gt%3BGet-OfflineAddressBook%20%7C%20fl%3C%2FSTRONG%3E%3C%2FP%3E%3CP%3E%3CBR%20%2F%3E%3CEM%3ERunspaceId%20%3A%20825b8885-d47e-4949-a525-725b454ba7f6%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EServer%20%3A%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EGeneratingMailbox%20%3A%20msa.domena.pl%2FUsers%2FSystemMailbox%7Bbb558c35-97f1-4cb9-8ff7-d53741dc928c%7D%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EAddressLists%20%3A%20%7B%5CDefault%20Global%20Address%20List%7D%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EVersions%20%3A%20%7BVersion4%7D%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EIsDefault%20%3A%20True%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EPublicFolderDatabase%20%3A%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EPublicFolderDistributionEnabled%20%3A%20False%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EGlobalWebDistributionEnabled%20%3A%20False%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EWebDistributionEnabled%20%3A%20True%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EShadowMailboxDistributionEnabled%20%3A%20False%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EUseE14SortOrder%20%3A%20False%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EUseE14SortOrderOrdinal%20%3A%20False%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EUseOrdinalSortedMultivaluedProperties%20%3A%20True%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3ELastTouchedTime%20%3A%204%2F7%2F2021%208%3A48%3A10%20PM%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3ELastRequestedTime%20%3A%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3ELastFailedTime%20%3A%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3ELastNumberOfRecords%20%3A%20399%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EHttpHomeMdbLastProcessedBucket%20%3A%201000%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3ELastGeneratingData%20%3A%20MailboxGuid%3A%20a8366dc7-9096-4a03-9608-14e6adaec852%3B%20DatabaseGuid%3A%201c0ca9fb-59bc-40f9-8d74-0c121baf8eab%3B%20Server%3A%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EExch1.msa.domena.pl%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EMaxBinaryPropertySize%20%3A%2032768%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EMaxMultivaluedBinaryPropertySize%20%3A%2065536%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EMaxStringPropertySize%20%3A%203400%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EMaxMultivaluedStringPropertySize%20%3A%2065536%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EConfiguredAttributes%20%3A%20%7BOfficeLocation%2C%20ANR%2C%20ProxyAddresses%2C%20ANR%2C%20PhoneticGivenName%2C%20ANR%2C%20GivenName%2C%20ANR%2C%20PhoneticSurname%2C%20ANR%2C%20Surname%2C%20ANR%2C%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EAccount%2C%20ANR%2C%20PhoneticDisplayName%2C%20ANR%2C%20DisplayName%2C%20ANR%2C%20ExternalDirectoryObjectId%2C%20Value%2C%20ExternalMemberCount%2C%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EValue%2C%20TotalMemberCount%2C%20Value%2C%20ModerationEnabled%2C%20Value%2C%20MailboxGuid%2C%20Value%2C%20DelivContLength%2C%20Value%2C%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EMailTipTranslations%2C%20Value...%7D%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EDiffRetentionPeriod%20%3A%2030%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3ESchedule%20%3A%20%7BSun.5%3A00%20AM-Sun.5%3A15%20AM%2C%20Mon.5%3A00%20AM-Mon.5%3A15%20AM%2C%20Tue.5%3A00%20AM-Tue.5%3A15%20AM%2C%20Wed.5%3A00%20AM-Wed.5%3A15%20AM%2C%20Thu.5%3A00%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EAM-Thu.5%3A15%20AM%2C%20Fri.5%3A00%20AM-Fri.5%3A15%20AM%2C%20Sat.5%3A00%20AM-Sat.5%3A15%20AM%7D%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EVirtualDirectories%20%3A%20%7BExch1%5COAB%20(Exchange%20Back%20End)%7D%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EAdminDisplayName%20%3A%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EFullOabDownloadPreventionThreshold%20%3A%200%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EZipOabFilesBeforeUploading%20%3A%20False%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EIdentity%20%3A%20%5CDefault%20Offline%20Address%20Book%20(Ex2013)%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EIsValid%20%3A%20True%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EExchangeVersion%20%3A%200.20%20(15.0.0.0)%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EName%20%3A%20Default%20Offline%20Address%20Book%20(Ex2013)%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EDistinguishedName%20%3A%20CN%3DDefault%20Offline%20Address%20Book%20(Ex2013)%2CCN%3DOffline%20Address%20Lists%2CCN%3DAddress%20Lists%20Container%2CCN%3DToya%2CCN%3DMicrosoft%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EExchange%2CCN%3DServices%2CCN%3DConfiguration%2CDC%3Dmsa%2CDC%3Ddomena%2CDC%3Dpl%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EGuid%20%3A%20b34f77ed-7947-47c9-a1e8-b9458fbf1ec5%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EObjectCategory%20%3A%20msa.domena.pl%2FConfiguration%2FSchema%2Fms-Exch-OAB%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EObjectClass%20%3A%20%7Btop%2C%20msExchOAB%7D%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EWhenChanged%20%3A%204%2F7%2F2021%208%3A48%3A10%20PM%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EWhenCreated%20%3A%207%2F26%2F2018%201%3A41%3A28%20PM%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EWhenChangedUTC%20%3A%204%2F7%2F2021%206%3A48%3A10%20PM%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EWhenCreatedUTC%20%3A%207%2F26%2F2018%2011%3A41%3A28%20AM%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EOrganizationId%20%3A%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EId%20%3A%20%5CDefault%20Offline%20Address%20Book%20(Ex2013)%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EOriginatingServer%20%3A%20Tos122.msa.domena.pl%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EObjectState%20%3A%20Unchanged%3C%2FEM%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Eand%20this%20is%20OAB%20virtual%20Catalog%20settings%3A%3C%2FP%3E%3CP%3E%5BPS%5D%20%3CSTRONG%3EC%3A%5CWindows%5Csystem32%26gt%3BGet-OabVirtualDirectory%20%7C%20fl%3C%2FSTRONG%3E%3C%2FP%3E%3CP%3E%3CBR%20%2F%3E%3CEM%3ERunspaceId%20%3A%202edeb389-5642-4e47-a945-89f7db0b83f8%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EName%20%3A%20OAB%20(Default%20Web%20Site)%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EPollInterval%20%3A%20480%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EOfflineAddressBooks%20%3A%20%7B%7D%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3ERequireSSL%20%3A%20True%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EBasicAuthentication%20%3A%20False%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EWindowsAuthentication%20%3A%20True%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EOAuthAuthentication%20%3A%20True%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EMetabasePath%20%3A%20IIS%3A%2F%2FExch1.msa.domena.pl%2FW3SVC%2F1%2FROOT%2FOAB%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EPath%20%3A%20C%3A%5CProgram%20Files%5CMicrosoft%5CExchange%20Server%5CV15%5CFrontEnd%5CHttpProxy%5COAB%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EExtendedProtectionTokenChecking%20%3A%20None%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EExtendedProtectionFlags%20%3A%20%7B%7D%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EExtendedProtectionSPNList%20%3A%20%7B%7D%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EAdminDisplayVersion%20%3A%20Version%2015.1%20(Build%202176.2)%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EServer%20%3A%26nbsp%3BExch1%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EInternalUrl%20%3A%20%3CA%20href%3D%22https%3A%2F%2Fmail.yato.pl%2FOAB%22%20target%3D%22_blank%22%20rel%3D%22noopener%20nofollow%20noreferrer%22%3Ehttps%3A%2F%2Fmail.yato.pl%2FOAB%3C%2FA%3E%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EInternalAuthenticationMethods%20%3A%20%7BWindowsIntegrated%2C%20OAuth%7D%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EExternalUrl%20%3A%20%3CA%20href%3D%22https%3A%2F%2Fmail.yato.pl%2FOAB%22%20target%3D%22_blank%22%20rel%3D%22noopener%20nofollow%20noreferrer%22%3Ehttps%3A%2F%2Fmail.yato.pl%2FOAB%3C%2FA%3E%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EExternalAuthenticationMethods%20%3A%20%7BWindowsIntegrated%2C%20OAuth%7D%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EAdminDisplayName%20%3A%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EExchangeVersion%20%3A%200.10%20(14.0.100.0)%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EDistinguishedName%20%3A%20CN%3DOAB%20(Default%20Web%20Site)%2CCN%3DHTTP%2CCN%3DProtocols%2CCN%3DExch1%2CCN%3DServers%2CCN%3DExchange%20Administrative%20Group%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3E(FYDIBOHF23SPDLT)%2CCN%3DAdministrative%20Groups%2CCN%3DToya%2CCN%3DMicrosoft%20Exchange%2CCN%3DServices%2CCN%3DConfiguration%2CDC%3Dmsa%2CDC%3Ddomena%2CDC%3Dpl%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EIdentity%20%3A%20Exch1%5COAB%20(Default%20Web%20Site)%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EGuid%20%3A%2004a11071-d4ad-43b4-a284-cbcb369ae9bf%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EObjectCategory%20%3A%20msa.domena.pl%2FConfiguration%2FSchema%2Fms-Exch-OAB-Virtual-Directory%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EObjectClass%20%3A%20%7Btop%2C%20msExchVirtualDirectory%2C%20msExchOABVirtualDirectory%7D%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EWhenChanged%20%3A%204%2F7%2F2021%2012%3A22%3A42%20PM%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EWhenCreated%20%3A%203%2F5%2F2021%205%3A01%3A16%20PM%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EWhenChangedUTC%20%3A%204%2F7%2F2021%2010%3A22%3A42%20AM%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EWhenCreatedUTC%20%3A%203%2F5%2F2021%204%3A01%3A16%20PM%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EOrganizationId%20%3A%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EId%20%3A%20Exch1%5COAB%20(Default%20Web%20Site)%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EOriginatingServer%20%3A%20Tos122.msa.domena.pl%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EIsValid%20%3A%20True%3C%2FEM%3E%3CBR%20%2F%3E%3CEM%3EObjectState%20%3A%20Changed%3C%2FEM%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EArbitration%20mailbox%20for%20OAB%20exisit%2C%20everything%20looks%20ok%20but%20problem%20exist.%20Should%20I%20reset%20OAB%20Virtual%20Catalog%20using%20Exchaneg%20ECP%20web%20console%3F%20It%20is%20my%20last%20idea.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThank%20you%20in%20advance%20for%20help!%3C%2FP%3E%3CP%3ESeiun%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2259856%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3E2016%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EExchange%20Server%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EOutlook%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2259884%22%20slang%3D%22en-US%22%3ERe%3A%20Exchange%202016%20CU19%20and%20Outlook%3A%20cannot%20update%20Offline%20Address%20Book%20(OAB%20is%20not%20available)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2259884%22%20slang%3D%22en-US%22%3EHave%20you%20tried%20running%20Outlook%20with%20a%20new%20Outlook%20profile%3F%3C%2FLINGO-BODY%3E
New Contributor

Hi

users have problem with update OAB. The use Outlook 2013/2016 connected with Exchange (with cache mode) and when they want to update Address Book the get an error 0x8004010F.

Note that Offline Address Book which is created on exchange Server and based on GAL is not listed in below widnow:

Z1.jpg

Now is hard to say when this problem appeared, during CU19 installation or later.

Below Offline Address Book configuration on Exchange Server:

 

[PS] C:\Windows\system32>Get-OfflineAddressBook | fl


RunspaceId : 825b8885-d47e-4949-a525-725b454ba7f6
Server :
GeneratingMailbox : msa.domena.pl/Users/SystemMailbox{bb558c35-97f1-4cb9-8ff7-d53741dc928c}
AddressLists : {\Default Global Address List}
Versions : {Version4}
IsDefault : True
PublicFolderDatabase :
PublicFolderDistributionEnabled : False
GlobalWebDistributionEnabled : False
WebDistributionEnabled : True
ShadowMailboxDistributionEnabled : False
UseE14SortOrder : False
UseE14SortOrderOrdinal : False
UseOrdinalSortedMultivaluedProperties : True
LastTouchedTime : 4/7/2021 8:48:10 PM
LastRequestedTime :
LastFailedTime :
LastNumberOfRecords : 399
HttpHomeMdbLastProcessedBucket : 1000
LastGeneratingData : MailboxGuid: a8366dc7-9096-4a03-9608-14e6adaec852; DatabaseGuid: 1c0ca9fb-59bc-40f9-8d74-0c121baf8eab; Server:
Exch1.msa.domena.pl
MaxBinaryPropertySize : 32768
MaxMultivaluedBinaryPropertySize : 65536
MaxStringPropertySize : 3400
MaxMultivaluedStringPropertySize : 65536
ConfiguredAttributes : {OfficeLocation, ANR, ProxyAddresses, ANR, PhoneticGivenName, ANR, GivenName, ANR, PhoneticSurname, ANR, Surname, ANR,
Account, ANR, PhoneticDisplayName, ANR, DisplayName, ANR, ExternalDirectoryObjectId, Value, ExternalMemberCount,
Value, TotalMemberCount, Value, ModerationEnabled, Value, MailboxGuid, Value, DelivContLength, Value,
MailTipTranslations, Value...}
DiffRetentionPeriod : 30
Schedule : {Sun.5:00 AM-Sun.5:15 AM, Mon.5:00 AM-Mon.5:15 AM, Tue.5:00 AM-Tue.5:15 AM, Wed.5:00 AM-Wed.5:15 AM, Thu.5:00
AM-Thu.5:15 AM, Fri.5:00 AM-Fri.5:15 AM, Sat.5:00 AM-Sat.5:15 AM}
VirtualDirectories : {Exch1\OAB (Exchange Back End)}
AdminDisplayName :
FullOabDownloadPreventionThreshold : 0
ZipOabFilesBeforeUploading : False
Identity : \Default Offline Address Book (Ex2013)
IsValid : True
ExchangeVersion : 0.20 (15.0.0.0)
Name : Default Offline Address Book (Ex2013)
DistinguishedName : CN=Default Offline Address Book (Ex2013),CN=Offline Address Lists,CN=Address Lists Container,CN=Toya,CN=Microsoft
Exchange,CN=Services,CN=Configuration,DC=msa,DC=domena,DC=pl
Guid : b34f77ed-7947-47c9-a1e8-b9458fbf1ec5
ObjectCategory : msa.domena.pl/Configuration/Schema/ms-Exch-OAB
ObjectClass : {top, msExchOAB}
WhenChanged : 4/7/2021 8:48:10 PM
WhenCreated : 7/26/2018 1:41:28 PM
WhenChangedUTC : 4/7/2021 6:48:10 PM
WhenCreatedUTC : 7/26/2018 11:41:28 AM
OrganizationId :
Id : \Default Offline Address Book (Ex2013)
OriginatingServer : Tos122.msa.domena.pl
ObjectState : Unchanged

 

and this is OAB virtual Catalog settings:

[PS] C:\Windows\system32>Get-OabVirtualDirectory | fl


RunspaceId : 2edeb389-5642-4e47-a945-89f7db0b83f8
Name : OAB (Default Web Site)
PollInterval : 480
OfflineAddressBooks : {}
RequireSSL : True
BasicAuthentication : False
WindowsAuthentication : True
OAuthAuthentication : True
MetabasePath : IIS://Exch1.msa.domena.pl/W3SVC/1/ROOT/OAB
Path : C:\Program Files\Microsoft\Exchange Server\V15\FrontEnd\HttpProxy\OAB
ExtendedProtectionTokenChecking : None
ExtendedProtectionFlags : {}
ExtendedProtectionSPNList : {}
AdminDisplayVersion : Version 15.1 (Build 2176.2)
Server : Exch1
InternalUrl : https://mail.domain.pl/OAB
InternalAuthenticationMethods : {WindowsIntegrated, OAuth}
ExternalUrl : https://mail.domain.pl/OAB
ExternalAuthenticationMethods : {WindowsIntegrated, OAuth}
AdminDisplayName :
ExchangeVersion : 0.10 (14.0.100.0)
DistinguishedName : CN=OAB (Default Web Site),CN=HTTP,CN=Protocols,CN=Exch1,CN=Servers,CN=Exchange Administrative Group
(FYDIBOHF23SPDLT),CN=Administrative Groups,CN=Toya,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=msa,DC=domena,DC=pl
Identity : Exch1\OAB (Default Web Site)
Guid : 04a11071-d4ad-43b4-a284-cbcb369ae9bf
ObjectCategory : msa.domena.pl/Configuration/Schema/ms-Exch-OAB-Virtual-Directory
ObjectClass : {top, msExchVirtualDirectory, msExchOABVirtualDirectory}
WhenChanged : 4/7/2021 12:22:42 PM
WhenCreated : 3/5/2021 5:01:16 PM
WhenChangedUTC : 4/7/2021 10:22:42 AM
WhenCreatedUTC : 3/5/2021 4:01:16 PM
OrganizationId :
Id : Exch1\OAB (Default Web Site)
OriginatingServer : Tos122.msa.domena.pl
IsValid : True
ObjectState : Changed

 

Arbitration mailbox for OAB exisit, everything looks ok but problem exist. Should I reset OAB Virtual Catalog using Exchaneg ECP web console? It is my last idea.

 

Thank you in advance for help!

Seiun

 

 

4 Replies
Have you tried running Outlook with a new Outlook profile?

@wkwi108 

Yes, I doesn't work. OAB is not downloaded. Folder Offline Address Book is not created in user profile.

I think re-creation of OAB virtual directory would be the next step. I'd prefer using PowerShell instead of ECP (https://docs.microsoft.com/en-us/Exchange/email-addresses-and-address-books/offline-address-books/oa...).

Hi, it doesn't help.
When I run test in Outlook, on xml sheet i don't see OABUrl.
I checked and my default OAB is linked to all databases. Using Test-OutlookWebServices I get

Autodiscover: Outlook Provider Failure

 

Using Test-WebServicesConnectivity 

Autodiscover: SOAP Provider Success

EWS: GetFolder Success