On October 13, 2020, Exchange Server 2010 & Office Client 2010 will reach end of support. If your customer haven't already begun migration from Exchange 2010 to Microsoft 365, Office 365, or Exchange 2016, now's the time to start your planning.
What does end of support mean?
Exchange Server, like almost all Microsoft products, has a support lifecycle during which Microsoft provide new features, bug fixes, security fixes, and so on. This lifecycle typically lasts for 10 years from the date of the product's initial release, and the end of this lifecycle is known as the product's end of support. When Exchange 2010 reaches its end of support on October 13, 2020, Microsoft will no longer provide:
Technical support for problems that may occur;
Bug fixes for issues that are discovered and that may impact the stability and usability of the server;
Security fixes for vulnerabilities that are discovered and that may make the server vulnerable to security breaches
Time zone updates.
Installation of Exchange 2010 will continue to run after this date. However, because of the changes listed above, we strongly recommend that you migrate from Exchange 2010 as soon as possible.
Exchange 2010 : What are my options ?
Here are the three paths you can take to avoid the end of support for Exchange Server 2010.
Office 2010 : What are my options?
With Office 2010 reaching its end of support, this is a good time to explore your options and prepare an upgrade plan to either of these latest versions of Office:
Microsoft 365 Apps, the subscription version of Office that comes with many Office 365 (and Microsoft 365) enterprise and business plans.
Office 2019, which is sold as a one-time purchase and available for one computer per license.
A key difference between Microsoft 365 Apps and Office 2019 is that Microsoft 365 Apps is updated on a regular basis, as often as monthly, with new features. Office 2019 only has the same features that it had when it was released in October 2018.