Disabling Sent Messages Storage in Mailbox

Copper Contributor

Dear all,

I am currently configuring the "Scan to mail" feature of a multifunction device for which i'm using a  Exchange online as SMTP relay (I have created a dedicated user/mailbox for this ) 

 

SMTP relaying works well, however I have noticed that all scans are stored in the sent folder of the dedicated mailbox which is not compatible with confidentiality / privacy regulations here.

 

Do you know if it possible to disable the storage of sent Items ? 

 

Thanks

 

 

 

3 Replies

@StupidNinja2000 

 

So your MFP is configured to authenticate against a mailbox. Have you looked into direct send? 

 

Opt 2: https://docs.microsoft.com/en-us/exchange/mail-flow-best-practices/how-to-set-up-a-multifunction-dev...

 

This will not use a mailbox and no sent items are recorded. 

As you are using a mailbox to send emails they will be stored in the mailbox.
To prevent this you can configure connector using below:-
https://docs.microsoft.com/en-us/exchange/mail-flow-best-practices/how-to-set-up-a-multifunction-dev...

Or you can just configure a retention policy for the mailbox that deletes those message after X days.